In the event that anybody isn’t totally happy with the nature of item when it reach to them, they can please contact Customer Care at email@example.com or firstname.lastname@example.org within 24hrs of receipt, with a definite depiction and photograph(s) proving your disappointment, for help with a substitution. Kindly note that on the off chance that we don’t get an objection inside 24 hours of getting the item you won’t be qualified for any substitution. Because of the short-lived nature of our chocolate endowments, all cases submitted without appropriate help won’t be qualified for reshipment. Choco ManualArt maintains all authority to restrict substitutions. Discounts are not advertised. If it’s not too much trouble peruse and comprehend the terms of scratch-off and returns cautiously.
Cancellation An order once placed went to the production automatically, so it cannot be cancelled.
Changes in order details/shipping address It isn’t feasible for us to alter customisation subtleties, for example, name, photograph or message given or transferred by the client. On the off chance that there is an adjustment in transportation address it should be conveyed to us following putting in the request. We will attempt to oblige the change however we can’t be considered answerable for delay or non-conveyance of such a request.
Mistakes in final product Choco ManualART isn’t obligated for errors or slip-ups in the data transferred or presented by the client. On the off chance that the customisation subtleties given by the client have not been joined into the item accurately we will make and re-transport the request at no additional charge.
Melted Chocolates/ Other Damage It would be ideal if you note that this is an eatable item and there can be little contrasts/varieties in the prints on chocolates. In situations where there is huge harm we will make and re-transport the request.
Delayed Delivery/ Non Delivery of order We will deliver your request to the transportation address(es) you give. Kindly incorporate a road address, and name, contact numbers when material to guarantee appropriate conveyance. Choco ManualART isn’t liable for out of control shipments when:
You give an off base or obsolete location;
Your beneficiary is away or not accessible. We are likewise not obligated for conveyance defers that are outside of our control, for example, outrageous climate conditions, or other general postponements on the transporters’ end.